Privacy Policy

1. Information We Collect

We may collect information you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Business or organisation details
• Website and project requirements
• Design and development requirements
• Billing and payment information
• Information provided through contact or enquiry forms
• Any other information you choose to provide

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device information and general website usage data.

2. How We Use Your Information

We may use your information to:

• Respond to enquiries and requests
• Provide website, design and development services
• Prepare quotes and proposals
• Manage projects and client relationships
• Process payments and invoices
• Communicate about projects, services or updates
• Improve our website and services
• Maintain website security
• Prevent fraud, abuse or unauthorised activity
• Comply with applicable legal obligations

We do not sell your personal information.

3. Payments

If you make a payment to VORA, payment information may be processed by third-party payment providers.

VORA may not directly store complete payment card details. Payment providers may collect and process payment information according to their own privacy policies and terms.

4. Third-Party Services

We may use trusted third-party services to operate our business and website, including services for:

• Website hosting
• Analytics
• Email communication
• Payment processing
• Forms and customer enquiries
• Project management
• Security and infrastructure

These providers may process information on our behalf or in accordance with their own privacy policies.

5. Cookies

Our website may use cookies or similar technologies to improve functionality, understand website usage and maintain security.

You can control or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

6. Data Security

We take reasonable measures to protect personal information from unauthorised access, disclosure, alteration or destruction.

However, no online service can guarantee complete security, and we cannot guarantee that information transmitted over the internet will always be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose it was collected, to provide our services, maintain business records, resolve disputes, or comply with legal obligations.

When information is no longer required, we may securely delete or anonymise it.

8. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access to information we hold about you and requesting correction of inaccurate information.

You may also contact us regarding concerns about how your information is handled.

9. Client Information

If you provide VORA with information relating to your customers, employees, members or other individuals as part of a project, you are responsible for ensuring that you have the appropriate authority to provide that information to us.

VORA will only use such information as reasonably necessary to provide the agreed services.

10. Children's Privacy

Our services are not specifically directed towards children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.

The updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact VORA through the contact details provided on our website.

VORA Websites
Website: vorawebsites.store